I collect only the personal information I need to stay in touch with you and run my coaching business, and I never sell it.

This website, andraewilde.com, is run by Andrae Wilde, a change facilitator and coach operating as a sole trader. In this policy, "I", "me" and "my" mean Andrae Wilde.

I am responsible for the personal information described here.

You can contact me about privacy at any time:

• Email: andrae.wilde@icfphilippines.org

• Postal address: The Malayan Plaza, Ortigas Avenue, Pasig.

This policy explains how I handle personal information when you:

• visit andraewilde.com

• take the Coaching Readiness Check

• sign up to my newsletter or download a free resource

• book a Clarity Call or contact me

If you become a coaching or workshop client, your coaching agreement explains how I handle the information you share in sessions. I keep coaching conversations confidential in line with the International Coaching Federation (ICF) Code of Ethics.

I aim to follow the privacy laws that apply to the people I work with, including the Philippines Data Privacy Act 2012, the Australian Privacy Act 1988, the New Zealand Privacy Act 2020, and email marketing laws in these countries and the United States.

What information I collect

When

What I collect

Why

You sign up to my newsletter or download a free resource

First name and email address

To send you the newsletter or resource you asked for

You book a Clarity Call

The details you enter on the booking form, such as your name, email and preferred time

To arrange and hold the call

You email or message me

Your name, contact details and what you write

To reply to you

You visit the website

Basic technical information collected by my website platform, such as your browser type and pages visited [confirm cookies and tracking used]

To run the website and keep it secure

You can visit my website and take the Coaching Readiness Check without giving me any personal information.

The Coaching Readiness Check

Your answers to the Coaching Readiness Check are processed in your own browser. They are never saved, sent to me or shared with anyone, and they are cleared when you close or retake the check. I cannot see your answers or your result.

To unlock your full results, you sign up to my newsletter with your first name and email address. Only those two details are saved. The check is a reflection tool, not a psychological assessment, diagnosis or professional advice.

I use your information only for the reasons you gave it to me: to send my newsletter and resources, arrange calls, and reply to you. I only email you newsletters if you have signed up, and every newsletter has an unsubscribe link. I do not use your information for automated decisions or profiling.

Who I share it with

I never sell, rent or trade your personal information. I share it only with the services that help me run my business:

• Systeme.io, which hosts my website, booking calendar, contact list and newsletters

• Namecheap Private Email, which hosts my business email

I may also share information if the law requires it, or to protect someone's safety.

Where your information is stored

These services may store your information on servers outside your country. Where that happens, I take reasonable steps to make sure your information is protected to a standard comparable to the privacy laws of the Philippines, Australia and New Zealand.

How long I keep it

I keep your details while you stay on my newsletter list or while we are in contact. If you unsubscribe or ask me to delete your details, I remove them within a reasonable time, unless the law requires me to keep them.

Keeping it secure

I use password protection and the security features of my service providers to protect your information. No online service is completely secure. If a data breach is likely to cause you serious harm, I will tell you and the relevant privacy regulator as the law requires.

Your rights

You can ask me at any time to:

• see the personal information I hold about you

• correct it if it is wrong

• delete it

• stop sending you emails, by clicking unsubscribe or emailing me

• withdraw your consent

• receive a copy of your information in a common format

To make a request, email andrae.wilde@icfphilippines.org. I will reply within 30 days. I may need to confirm your identity first.

Making a complaint

If you are unhappy with how I have handled your information, please contact me first so I can put it right. You can also contact the privacy regulator where you live:

Philippines

National Privacy Commission

Australia

Office of the Australian Information Commissioner

New Zealand

Office of the Privacy Commissioner

I do not ask for health or other sensitive information through my website. Please do not send it to me through forms or email. If you need support with your mental health, please contact a licensed professional or a crisis line in your country.

My website, newsletter and Coaching Readiness Check are for people aged 18 and over. I do not knowingly collect information from anyone under 18.

I may update this policy from time to time. The date at the top shows when it last changed. If I make an important change, I will tell newsletter subscribers by email.